Owner FAQs

We provide property management services across South Florida, with our strongest presence in Miami-Dade, Broward, and Palm Beach County.

In Miami-Dade County, we serve: Miami, Miami Beach, Coral Gables, Coconut Grove, South Miami, Aventura, North Miami, North Miami Beach, Bay Harbor Islands, El Portal, Biscayne Park, Allapattah, West Miami, Miami Lakes, Hialeah, Miami Shores, Wynwood, Midtown, Brickell, Little Havana, Westchester, Pinecrest, Doral, West Little River, Palm Grove, Cutler Bay, Sweetwater, Fontainebleau, Eastern Shores, Golden Beach, Miami Gardens, Liberty City, Flagami, Miami Springs, Hialeah Gardens, Homestead, Kendall, Key Biscayne and Surfside.

In Broward County, we serve: Fort Lauderdale, Hollywood, Pompano Beach, Pembroke Pines, Lauderhill, Wilton Manors, Victoria Park, Sunrise, Oakland Park, Margate, Tamarac, Coconut Creek, Deerfield Beach, Weston, Miramar, Dania Beach, Davie and North Lauderdale.

In Palm Beach County, we serve: Lake Worth Beach and West Palm Beach, with continued expansion throughout the county.

We also provide select property management services in Collier County, including Naples, Marco Island, Bonita Springs, and surrounding areas.

With deep roots in South Florida's real estate market, we understand the unique dynamics, regulatory landscape, and investment opportunities that define each of the communities we serve.

We manage a wide range of property types across South Florida, with a primary focus on multifamily apartment buildings, retail properties, and mixed-use buildings. We also manage single-family homes and individual condo units.

If you hold an investment portfolio that you are looking to protect and grow long-term, we would love to work with you.

Vacancy is a direct threat to cash flow — and minimizing it is one of our top priorities as your property management partner. At Urban Resource, we have a proven leasing strategy designed to reduce downtime and accelerate resident and tenant placement across your portfolio.

We begin with a data-backed rental analysis to ensure your property is priced competitively from day one. From there, our team produces high-quality listings featuring professional photography, aerial imagery, and immersive 360-degree virtual tours. We then deploy paid advertising campaigns across major residential and commercial leasing platforms to maximize exposure and generate a strong pool of qualified applicants. Our dedicated leasing team manages all showings, inquiries, and follow-ups, keeping the process moving efficiently from listing to signed lease.

The result is faster lease-up, less downtime, and more consistent cash flow across your investment portfolio.

Our thorough screening process is designed to dramatically reduce the risk of missed rent payments, property damage, legal costs, and turnover losses. Every application undergoes a structured evaluation that includes income verification, employment confirmation, credit assessment, rental history review, eviction history, and background screening.

For commercial and mixed-use properties, we go beyond the individual and evaluate the business itself, assessing financial statements, business history, and operational compatibility to ensure prospective tenants are a strong fit for your property.

Our goal is to place residents and tenants who are financially stable, reliable, and likely to rent long-term, protecting your asset, your income, and your peace of mind. All screening is conducted in full compliance with Florida's fair housing laws.

We have a structured rent collection system built to standardize revenue flow and keep your income predictable. Residents pay securely through an online portal that makes timely payments simple and convenient. Automated reminders reduce the likelihood of missed payments before they become a problem.

We enforce lease terms firmly and consistently, maintaining professional resident relationships while discouraging delayed payments. If a payment issue does arise, we handle it on your behalf, protecting your income and your relationship with your resident.

As an investor, you receive your distributions directly, with full visibility into payment activity through your secure online owner portal.

Residents submit maintenance requests through the online resident portal. Once received, our in-house maintenance technicians assess and address the request directly whenever possible, ensuring a fast and cost-effective response. For work requiring specialized expertise, we coordinate with our network of licensed and insured vendors and contractors.

All requests are prioritized based on urgency. Both you and your residents are kept informed throughout the process, from initial request to completed repair.

For emergency maintenance issues, residents should call our main line at 786-400-2334 immediately and their call will be routed to our emergency maintenance team.

Yes. In fact, repositioning distressed and underperforming properties is one of our core specialties. We have a proven track record of taking on high-vacancy properties burdened with serious repair needs and severe municipal violations and turning them around efficiently. Our team manages the full scope of work: coordinating renovations and repairs, clearing violations, and driving lease-up to full occupancy.

If you own a property that others have written off, we know exactly how to bring it back.

As an investor, you receive detailed financial reporting every month through your secure online owner portal. You can view and download your reports at any time, including income statements, expense breakdowns, rent rolls, net operating income, and maintenance expense tracking.

Our goal is to give you complete financial transparency and full visibility into your investment's performance whenever you need it.

Security deposits are collected at move-in and managed in full compliance with Florida Statute 83.49 and Florida landlord-tenant law. The deposit is held securely throughout the lease term and applied at move-out toward any unpaid rent, resident-caused damages beyond normal wear and tear, cleaning costs, or other lease violations.

If no deductions are necessary, the full deposit is returned to the resident within 15 days of move-out. If deductions are being made, the resident receives written notice and an itemized list of charges within 30 days of move-out.

We believe in consistent, transparent, and proactive communication with our investors. Through your secure online owner portal, you have 24/7 access to your property's financial reports, maintenance updates, and operational performance data.

Beyond the portal, our team is always available to speak with you directly. We are responsive, accessible, and committed to keeping you informed every step of the way.

South Florida is one of the most dynamic and competitive real estate markets in the country — and navigating it successfully requires a management partner with deep local expertise, proven systems, and a genuine commitment to your investment goals.

At Urban Resource, we are a family-owned and operated firm built on those principles. We exist to increase your returns, reduce your stress, and help you achieve greater peace of mind as an investor. Every property we manage is treated with the same care and commitment we would bring to our own.

With over 1,700 doors currently under management, our investors trust us to protect and grow their portfolios across Miami-Dade, Broward, and Palm Beach County. Beyond day-to-day management, we bring extensive experience in acquisitions, asset repositioning, and distressed property turnarounds — giving you a partner who understands your investment from every angle.

If you are ready to maximize the financial potential of your South Florida assets, we would love to talk.

We would love to hear from you. Call us directly at 786-400-2334 or fill out our contact form and a member of our team will be in touch promptly.

If you are ready to protect and grow your South Florida investment portfolio, reach out today — we are here to help.